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Complaints
Complaints line
Santos takes complaints in relation to the conduct of our operations very seriously.
Hunter Gas Pipeline Project related complaints may be submitted to:
Telephone (business hours): 1300 427 546
National Response Centre: 1300 926 177
Free call number: 1800 071 278
Email: info@huntergaspipeline.com.au
Postal Address:
Hunter Gas pipeline Pty Ltd
PO Box 859
NARRABRI NSW 2390
Street Address:
Hunter Gas Pipeline Pty Ltd
Narrabri Shopfront
125/6 Maitland Street
NARRABRI NSW 2390
Complaints register
Register of Complaints received from commencement of Queensland-Hunter Gas Pipeline MP06_0286 in December 2023.
Complaints registered for period 14 December 2023 to 15 May 2025 – no complaints have been received during this period.
| Date Received | Method | Location | Nature of Complaint | Action Taken |